Frequently Asked Questions

Everything you need to know about WTB gear, shipping, and returns.

How do I determine the right size for my sports gear?

Each product page features a comprehensive sizing chart tailored to that specific item. We recommend measuring yourself and comparing it to our guidelines to ensure a perfect fit for peak performance.

What is WTB's return policy for athletic equipment?

We offer a 30-day return policy on all unused items in their original packaging. For hygiene reasons, certain items like compression wear and mouthguards must be unopened to qualify for a refund.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping options at checkout for athletes who need their gear ready for the next game.

Are WTB products covered by a warranty?

Yes, all our high-performance gear comes with a 1-year limited warranty against manufacturing defects. If your equipment fails due to a production error, we will replace it free of charge.

Does WTB offer team or bulk discounts?

We support local clubs and teams. If you are looking to purchase 15 or more units of the same item, please contact our sales team via the 'Bulk Orders' page for exclusive pricing.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay to help you get the gear you need now.